Responsible Gambling at Picklebet

At Picklebet, we are committed to providing a safe and enjoyable betting experience for all our customers. We believe that gambling should always remain a form of entertainment, never a source of stress or financial hardship. This page outlines the tools and resources available to help you stay in control.

Our Commitment

Picklebet holds responsible gambling as a core value. We actively promote responsible wagering practices and provide our customers with the tools they need to manage their gambling activity effectively. We comply with all relevant Australian regulations regarding responsible gambling.

Tools to Help You Stay in Control

We offer a range of features designed to help you manage your betting behaviour:

• Deposit limits — set daily, weekly or monthly caps on how much you can deposit
• Activity statements — review your betting history and track your spending
• Self-exclusion — temporarily or permanently exclude yourself from your account
• Time-out periods — take a short break from gambling for a set duration
• Reality checks — receive reminders about how long you have been logged in

Signs That Gambling May Be a Problem

It is important to recognise when gambling stops being fun. Consider the following warning signs:

• Spending more money or time on gambling than you can afford
• Chasing losses by placing larger or more frequent bets
• Borrowing money or selling possessions to fund gambling
• Neglecting work, study or relationships because of gambling
• Feeling anxious, stressed or irritable when not gambling
• Lying to others about how much you gamble

If any of these apply to you, we encourage you to seek help immediately.

Self-Exclusion Options

Picklebet supports both voluntary self-exclusion through your account and national self-exclusion programs.

How to Self-Exclude

You can request self-exclusion by contacting our customer support team. Once activated, your account will be closed for the chosen period and you will not be able to reopen it until that period expires.

National Self-Exclusion Register

Australian customers can also register with BetStop, the National Self-Exclusion Register, which allows you to exclude yourself from all licensed Australian wagering providers at once.

Support and Resources

If you or someone you know is experiencing difficulties with gambling, the following services offer free and confidential support:

• Gambling Help Online — available 24 hours a day, 7 days a week
• Gambling Helpline — call 1800 858 858 for free counselling
• Lifeline — call 13 11 14 for crisis support

Underage Gambling Prevention

Picklebet strictly prohibits anyone under the age of 18 from opening an account or placing bets. We verify the identity and age of all customers during the registration process. If we identify an underage user, the account will be closed immediately and any funds will be returned.

Need Assistance?

If you have questions about responsible gambling or would like help setting up any of the tools mentioned on this page, please reach out to our customer support team. We are here to help you enjoy Picklebet safely and responsibly.